About Us
IXcellerate is leading commercial datacentre in Moscow and among the Top-5 players in Russia.
IXcellerate offers personalized colocation solutions of scalable, on-demand capacity with 99,999% SLA. IXcellerate is fully compliant with IBM Reliability Level 3 in “design”, “construction” and “operations”.
The campus has a total territory of 15,741 square meters, colocation space in the current building – 6000 square meters, colocation capacity in the current building – up to 2000 racks.
Customers include multinational corporations, finance conglomerates, large retailers, IT providers and leading communications companies. Among them are Nestle, Agricultural Bank of China, Orange Business Services, NTT Communications, DATAPIPE (a Rackspace company), Thomson Reuters, Telia, Sprint, China Unicom and other firms that process big data.
The founding member of the IDC-G and member of the EU Data Center Association and D-Infinitum, both international alliances of commercial data centers. Awarded as the most customer friendly data center for international companies in Russia based on the results of allDC.ru survey.
IXcellerate was founded by Guy Willner (co-founder and former CEO of IXEurope, former President Europe for Equinix Inc.), and Cliff Gauntlett (former SVP of Golden Telecom in Russia).
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Carrier and Cloud Neutrality
In the same way as multiple airlines interconnect in a major airport and offer access to any destination, IXcellerate acts as a hub for many carriers and service providers, providing choice, resilience, cost benefit and low latency connectivity. Every customer is free to select his partner or provider of choice. IXcellerate partner ecosystem is continuously growing and has open door policy upon customer request.
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TIER 3+ reliability
99.999% Service Level Agreement (SLA); Concurrent Maintenance: each and every capacity or distribution component necessary to support the IT processing environment can be maintained on a planned basis without impact to the IT environment. Downtime – zero seconds since commissioning in 2013.
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Scalability
Data center’s modular design, huge floor space and vast outside premises as well as office desk capacity enable our customers to realize projects of any complexity, even create a “datacentre within a datacentre” of up to many hundreds of racks.
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Customer Experience
Founders and top executives bring their many years’ experience of managing and maintaining datacentres in Europe, South Africa and in USA. Customer support is provided in multiple languages – English, Russian, Chinese. Actual response time to customer tickets is under 6 minutes
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Financial stability
IXcellerate has high ethical standards with the IFC (World Bank) as an investor so as to ensure that our customers mitigate risk relating to non-complying supplier practices. IXcellerate passed breakeven point in Q4 2016 and was named as Most efficient datacentre in Total Cost of Ownership (TCO) approved by the certificate of DC Awards. All customers’ obligations are clearly stated in the SLA and reinforced with financial penalties should the provider fail to deliver proper service
