FAQ | IXcellerate


IXcellerate doubles capacities with a royal opening of its second data center

What is a carrier neutral datacentre?

A carrier neutral datacentre connects to any network service provider while staying independent of them. It outsources services to any IT services business or systems integrator, connects and offers services to any customer with no conflict of interest between client and datacentre.

Why am I better off choosing a carrier neutral datacentre?

Carrier neutral datacentres play a similar role to major airport hubs. In the same way as multiple airlines interconnect and offer access to any destination, the carrier neutral datacentre acts as a hub for many carriers and service providers, providing choice and resilience. Such colocation providers can satisfy the needs of a client from a single rack to large requirements, taking prime locations where power is available in abundance both now and in future to offer tailor-made datacentre halls accordingly while offering security and low latency links to and from other global markets.

What are the key features and benefits of IXcellerate Moscow One Datacenre?

  • IXcellerate is a premier carrier neutral data centre, which means we are independent from all operators of telecommunications and cloud services. It enables each of our customers to freely choose any provider among those who present at IXcellerate.
  • Modular design, huge floor space and vast outside premises as well as free arrangement of office spaces allow our customers to realize projects of any complexity, even create a “datacentre within a datacentre” of up to many hundreds of racks.
  • Our financial relationships with the customers and pricing policies are absolutely transparent: all obligations to our customers are clearly stated in the SLA and additionally reinforced with financial penalties should the provider fail to deliver proper service.
  • Outstanding level of service. As soon as the customer’s request clocks in, our response time is within 30 minutes, which is times faster than the market average.
  • Why Tier 3+?

    TIA-942’s Tier Classification System focuses on the data center’s operation and infrastructure elements. Tier3 adds the concept of Concurrent Maintenance beyond what is available in Tier1 and 2 solutions, which means dual path/isolation devices that make entire systems ‘maintainable’ whilst keeping at least one path live.

    The overall master design of the 5000 m² Moscow One Datacentre meets or exceedsthe intent of a Tier 3 infrastructure. In addition, the design allows for the phased development from initial Phase 1 installation up to the completed 5000 m² site in a managed manner, providing redundant equipment and maintainability during all expansion phases.

    The IXcellerate management team have over 15 years operating experience of such development expansion in a live data centre. Our founder and associates have been building and operating datacentres in Western markets since 1999. With 15 datacentres already built (IXEurope/Equinix/Teraco) we have some of the best experience in the industry. During this time we have developed an industry-leading design which incorporates TIA942 and latest ASHRAE guidelines resulting in a master design which meets and exceeds TIA Tier3 levels.

    How do you service the different needs of a single rack customer or a client taking 100s of kW?

    First and foremost, any customer irrespective of however large or small their order is, is important to us. And for each client we try wherever possible to ensure that the solution is tailored exactly to their needs. For a single rack customer we offer a high-touch approach where we can help give advice with setting up in Russia and finding the right partners such as IT suppliers, systems integrators, peering and connectivity. For large requirements we have intentionally taken a 15,000m2 campus enabling us to offer tailor-made datacentre halls according to their requirements.

    What innovative technologies are introduced in Moscow One?

    Working in extreme temperatures such as Moscow’s brings its own challenges from fuel polishing to variable Last year IXcellerate has been chosen as a 2015 Red Herring Europe Winner, recognizing Europe’s leading private companies and celebrating these startups’ innovations and technologies across their respective industries.. The rating’s editorial staff evaluated the companies on both quantitative and qualitative criteria, such as financial performance, technological innovation, management quality, overall business strategy and market penetration. This assessment was complemented by a review of the track records and standings of similar startups in the same verticals, allowing Red Herring to see past the “buzz” and make the list a valuable instrument of discovery and advocacy for the most promising new business models in Europe.

    Our infrastructure is both concurrently maintainable and fault tolerant. This combination and our operational policies and procedures make us Tier 3+, clearly demonstrated by our uptime of 99.999%. There are few unprecedented technologies that we implemented at IXcellerate Moscow One

  • Smart PDU
  • HI-FOG fire safety system
  • What have you done to minimise Moscow One’s impact on the environment under all operating conditions?

    Managing power is the key differentiating factor between different DC players — from a client perspective this would mean that if datacentre A manages their power and cooling environment such that for the same given kw you require less cooling and general non-IT power than in data centre B, then the client will opt for data centre B. The key measure for this is the Power Usage Effectiveness so our design ensures that we keep this as low as possible. Using smaller-scale environmental units in Phase 1 and 2 allows us to ramp up power and cooling in bite-size chunks rather than staring the equivalent of a V16 engine for a trip next door. As we move into Phases 3 and 4 our power and cooling reach critical mass and allow us to use larger and more efficient chillers. Doing things this way means we keep PUE down right from day 1.

    IXcellerate campus – 3D overview

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