We continue to introduce you to the IXcellerate team!
We are pleased to welcome the new Director of Customer Service — Olga Sukhova!
Olga has over 20 years of experience in customer service for major companies in the finance and telecommunications sectors. Her expertise spans both B2C and corporate interactions, enabling her to effectively tackle challenges of any complexity.
Before joining IXcellerate, Olga successfully established customer care processes, enhanced service quality across various channels, and implemented innovative solutions for service automation, including Personal Accounts and mobile applications.
We are confident that her experience and knowledge will help us further improve customer focus and continue to develop IXcellerate services’ portfolio!